Employee Opinion Survey - Information and Tools for Managers
2012 Employee Opinion Survey Results
Identifying Items and Criteria for Action Planning
- Make sure items fall into the Manager or Employee Domain
- Review the Quadrant Report for High Satisfaction/ High Importance AND Low Satisfaction/ High Importance
- Review the Action Planning Readiness Items
- Review the Employee Commitment Index Items
- Review items that were the focus of prior Employee Opinion Surveys
Questions to ask when identifying items
- Is this item meaningful for our work unit?
- Is this item actionable?
Setting a criteria for action planning/ important “ingredients”
- Consider planning and logistics
- When and where will we meet?
- What materials do I need to have?
- Employee Engagement/ Involvement
- What is available to me? Where can I go for additional resources/ ideas/ support?
- What resources will my team need to have in order to do our action plan? What is available to us? Where can we go?
- Is there a cost attached to our action plan ideas? If so, how much? Do we have the money in our budget?
- Who else is involved or might be affected by our action plan?
- Do we need to talk to another group of employees? Do we need to get their buy-out and participation? Do we need their help? Who is going to make this connection?
- Networking/ Sharing
- Do-ability Can we really do this?
- Set interim measures – time for checking in to make sure your team is on track and is on the right track
- Set a final measure of success – how you will know you have achieved your goal.
Work Unit Feedback and Action Planning Meeting
Set the Stage
- Commitments of the Survey
- Links to Vision and Values
- Organizational Focus Areas/ Process
- Creation of Receptive Atmosphere
Share the Findings
- Highly recommend sharing result with work unit – Be transparent
- Headlines from Your Report – Major Strengths and Concerns
- Review Quadrant Reports for Your Unit
Facilitate Constructive Discussion
- Share what you, as a manager, have learned
- Focus on open discussion of your group’s results
- Get input for Manager Action Plan
Define the Problem and Analyze Its Causes
- Pinpoint your work groups’ issue(s) – no more than one or two
- Discuss sources of the problem(s)
Generate and Select Solutions
Create Action Plans
- Complete form as a group
Plan for Review
- Establish follow-up process
- Keep issue at the front of awareness