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Bannister Family House: FAQ

  • Do I have to leave if the patient I'm visiting is transferred to another facility?
    Yes, Bannister Family House is only intended for families visiting patients at UC San Diego Medical Center in Hillcrest and Thornton Hospital in La Jolla. A family can stay for 24 hours after a patient is transferred, unless other arrangements have been made with the director. View Eligibility & Room Fees
  • When the patient is discharged, can he or she stay at Bannister Family House for a few days before we return home?
    It depends. A physician must deem it medically necessary for the patient to stay and have daily appointments (i.e., final tests, biopsies, etc.).
    A physician must also approve the patient's stay at Bannister Family House and a family member must accompany the patient at all times in the House. If you are intending to have the patient stay at the Bannister Family House, please see a manager. View Eligibility & Room Fees
  • When do I pay for my room?
    You may arrange a payment schedule that is most convenient for you with a manager. However, you must pay a minimum of three nights at the time of check-in. View Eligibility & Room Fees
  • Are there other houses like BFH?
    Yes, the Bannister Family House is a member of the National Association of Hospital Hospitality Houses (NAHHH). For more information, call 800-542-9730 or visit www.nahhh.org.

For referral information, contact the Social Services Department at 619-543-5740 or call the Bannister Family House at 619-543-7977.