Regional Burn Center Visitor Information

Immediate family members are welcome to visit patients at the Regional Burn Center.

Visiting Hours: In the Burn Intensive Care Unit, visiting hours are from 11 a.m. to 8 p.m. In special circumstances immediate family will be allowed to visit their loved one at other times. Please see the nurse in charge to arrange for this visitation and to arrange for any visitors who are under the age of 12.

Patients admitted to the Burn Special Care Unit may be visited between the hours of 1 p.m. and 8 p.m. Visitors are asked to be respectful of all patients. Children under the age of 12 must be supervised at all times by an adult. Patient well-being and available space may limit the number of visitors at the patient’s bedside to two.
 
Phone Calls: Federal Law prevents us from giving patient information without the patient/guardian’s consent. With the consent of the patient/guardian, family and friends may call at any time to check about the patient’s condition. However, frequent calls are disruptive to the unit and hinder the nurses from spending time with their patients. Patients who have large families are requested to designate a spokesperson for the family to provide information to family and friends. As the patient’s condition progresses, the patient may telephone from the room to any number in the 619 area code. Phones are located near the bed in all rooms.

Please refrain from using cell phones in patient care areas. Phones may be used in the waiting area by the fish tank on the 5th floor. These regulations are due to the potential interference the cell phone may cause to important electronic systems that are being used for our patients. Thank you in advance for your help in this area.

Placing a Call from the Regional Burn Center at UC San Diego Health System:

  • Local calls - Dial 8 + Telephone Number
  • Hospital Operator - Dial 0
  • 800 Numbers - Dial 8 + 800 number
  • Calling Collect - Dial 120 for Alternative Operator Services

Public Phones are located on the first floor of the hospital near the information desk and in the outpatient center lobby.

Rooming-In: The Regional Burn Center is able to accommodate one parent to spend the night when your child of 12 years or younger is a patient. Please advise the staff as soon as possible if you plan to spend the night. Showers are available. 

Health and Safety: Good health is important when visiting the Regional Burn Center. People who are ill are asked not to visit patients. Health screening for communicable diseases is required for all children.

We ask everyone to wash their hands prior to entering a patient's room. To ensure patient safety, the Regional Burn Center is a secured unit with alarmed doors and cameras. Please use the phone outside of the Burn ICU before entering and then proceed to the nursing desk prior to entering a patient room.

Meals: Patient meals are provided by the hospital. Visitors are welcome to dine in the cafeteria, located on the first floor of the hospital.

Meals are served during the following times:

  • Breakfast: 6:30 a.m. to 9:30 a.m.
  • Lunch: 11 a.m. to 3 p.m.
  • Dinner: 4:30 p.m. to 8 p.m. and a late meal is served from 11:30 p.m.to 2:30 a.m.

Food and beverage machines are accessible 24-hours a day. Visitors are invited to enjoy a meal delivered directly to the patient's room. There is a nominal fee for this service. Please call the Hospital Center at Ext. 32255 to request a meal to be delivered.

Parking: Visitor parking is available for a fee in the Arbor Drive structure. Weekly rates are available by visiting the Parking Office located on the ground floor of the Arbor Drive Structure. The parking office is open 7 a.m. to 4 p.m., Monday through Friday.