November 7, 2012
: UCSD Health Sciences Communications
Wednesday, November 07, 2012 8:21 AM
UCSD Health Sciences Communications
Message from the CEO: Health System Update
TO: UC San Diego Health System Employees
FROM: Paul Viviano, Chief Executive Officer
DATE: November 7, 2012
SUBJECT: Health System Update
I have had the privilege of serving as your Chief Executive Officer since June 1. During this time, I have enjoyed getting to know many of you personally and I am so impressed with your commitment to UC San Diego Health System and your dedication to providing the highest quality patient- and family-centered care.
Over the past five years, we have seen spectacular systemwide results, in large part due to our 2007 Clinical Strategic Plan. We have achieved stellar clinical outcomes as indicated by the numerous quality and patient safety awards we have recently received—something that we should all be proud of. Additionally, we have recruited excellent faculty and staff, invested in facilities, and seen tremendous growth in our clinical service lines. Our leadership is committed to our mission—clinical care, research and education, and will continue to work together to build a world-class academic health system.
Due to our strong track record and success, we have the confidence and foundation to move forward with the development of a new Health System Strategic Plan for the next five years. Our goal is to create a culture of performance improvement that complements our existing culture of quality and patient-centered care. To achieve this, we initiated Project Helix which is composed of four key components: Health System Strategic Plan, Operational Excellence Council (OEC), Philanthropy, and Organizational Alignment and Development. The entire Health System leadership team, including faculty leaders, supports this initiative and I would like to share some details with you now.
On November 1, we began our strategic planning efforts to evaluate our current plan, as well as develop a revised five-year Health System Strategic Plan that includes the Medical Group and the clinical components of the School of Medicine academic departments. We believe this is necessary in light of the many significant and evolving external and internal challenges and opportunities facing the Health System today. A steering committee, overseen by Drs. Brenner and me, will direct workgroups on areas of significance that emerge during our planning process. The foundation for our Strategic Plan will be a refreshed mission, vision and value statement that is based upon the focus groups and our survey that so many of you graciously participated in.
Secondly, our new Operational Excellence Council is focused on short-term revenue and volume gains, operational efficiencies, patient access and experience, and process improvement.
Philanthropy efforts are now focused on new fundraising goals and a timeline to support the construction of UC San Diego Jacobs Medical Center. As JMC will transform our La Jolla campus, help us to attract faculty and patients, and enhance how we are perceived by both patients and health plans, I am asking everyone within our organization to commit 75 percent of their fundraising efforts to this project.
To better align UC San Diego Health System with the School of Medicine, we are redefining our organizational structure, increasing physician leadership engagement, and implementing a new committee structure. An Executive Committee, chaired by me, is composed of School of Medicine, Medical Group and Health System leadership. The Executive Committee will oversee all clinical components of UCSD and will also provide oversight to the councils that represent the four main service lines—Cancer, Cardiology, Surgery, and Women and Infants, as well as others to be determined during the strategic planning process.
I am excited about the future of our great organization and am respectfully seeking everyone’s support as we develop a culture of performance improvement alongside of our existing culture of superior quality and patient-centered clinical care. I am confident that we will create a better place for all of us to work. By continuously improving quality, efficiency, access and our patient experience, while expanding and growing our clinical service lines, we will bring value to our organization and patients, and become a successful, simplified and sustainable organization.
I will be holding Town Halls in February in La Jolla and Hillcrest to keep you apprised of our efforts.
Thank you again for all of your hard work, commitment and care of our patients—our progress is nothing short of remarkable and this is just the beginning!