Cal Hospital Compare Ratings for Patient Experience (Thornton Hospital)

Hillcrest Medical Center | Thornton Hospital

OVERALL Patient Experience

     Current  State Average
 Superior  Hospital Rating  78%  64%
   Would recommend hospital  84%  70%
   Respect for patient preferences  80%  76%
   Coordination of care      55%  58%
   Information and education      64%  60%
   Physical comfort  62%  60%
   Safe medical practices  60%  61%
   Transition to home  77%  71%

Medical Patient Experience

     Current  State Average
 Superior  Hospital Rating  84%  61%
   Would recommend hospital  83%  67%
   Respect for patient preferences  86%  72%
   Coordination of care      58%  55%
   Information and education      62%  55%
   Physical comfort  64%  56%
   Safe medical practices  59%  56%
   Transition to home  77%  66%

Surgical Patient Experience

     Current  State Average
 Superior  Hospital Rating  77%  65%
  Would recommend hospital  85%  71%
   Respect for patient preferences  78%  77%
   Coordination of care  55%  63%
   Information and education  64%  61%
   Physical comfort  61%  61%
   Safe medical practices  59%  61%
   Transition to home  76%  74%

 


© 2009 California HealthCare Foundation. Updated November 2009

Quality Office
UCSD Medical Center
200 West Arbor Drive
San Diego, CA 92103
(619) 543-6475