Cal Hospital Compare Ratings for Patient Experience (Hillcrest Medical Center)
Hillcrest Medical Center | Thornton Hospital
OVERALL Patient Experience
| |
|
Current |
State Average |
 |
Hospital Rating |
65% |
64% |
| |
Would recommend hospital |
68% |
70% |
| |
Respect for patient preferences |
75% |
76% |
| |
Coordination of care |
54% |
58% |
| |
Information and education |
58% |
60% |
| |
Physical comfort |
60% |
60% |
| |
Safe medical practices |
59% |
61% |
| |
Transition to home |
72% |
71% |
Medical Patient Experience
| |
|
Current |
State Average |
 |
Hospital Rating |
68% |
61% |
| |
Would recommend hospital |
71% |
67% |
| |
Respect for patient preferences |
75% |
72% |
| |
Coordination of care |
53% |
55% |
| |
Information and education |
57% |
55% |
| |
Physical comfort |
60% |
56% |
| |
Safe medical practices |
52% |
56% |
| |
Transition to home |
66% |
66% |
Surgical Patient Experience
| |
|
Current |
State Average |
| |
Hospital Rating |
68% |
65% |
| |
Would recommend hospital |
71% |
71% |
| |
Respect for patient preferences |
77% |
77% |
| |
Coordination of care |
58% |
63% |
| |
Information and education |
58% |
61% |
| |
Physical comfort |
62% |
61% |
| |
Safe medical practices |
60% |
61% |
| |
Transition to home |
75% |
74% |
Maternity Patient Experience
| |
|
Current |
State Average |
 |
Hospital Rating |
59% |
68% |
| |
Would recommend hospital |
61% |
74% |
| |
Respect for patient preferences |
76% |
80% |
| |
Coordination of care |
48% |
56% |
| |
Information and education |
66% |
70% |
| |
Physical comfort |
63% |
69% |
| |
Safe medical practices |
72% |
75% |
| |
Transition to home |
77% |
79% |
© 2009 California HealthCare Foundation. Updated November 2009
Quality Office
UCSD Medical Center
200 West Arbor Drive
San Diego, CA 92103
(619) 543-6475