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For Information on Physicians and Services, call 1-800-926-UCSD

About Us
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Patient & Family Support: The Science of Caring
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Support Services for Patients & Families
Types of Cancer

Billing Information

Medical care at the UCSD Medical Center frequently involves two charge components: a professional fee (the physician) and the facility fee (services, pharmacy, procedures, lab, and hospital). The UCSD Medical Group bills for the physician component, while the UCSD Medical Center bills for the facility component. Therefore, you may receive two billing statements regarding the same services rendered.

Important Information
  • When you check in at the main lobby Information Desk, let the receptionist know about any changes in insurance coverage since your last visit or changes in your address or phone number(s). 
  • All copayments are due at the time of service. 
  • Questions about your account with the Moores UCSD Cancer Center should be directed to the medical center billing office. 
  • You are responsible for any portion of your medical fees not covered by insurance. Please check your insurance policy, coverage, benefits, and copayment responsibility with your health plan prior to your appointment. The customer service number is located on the back of your insurance card. 
  • If you are having difficulty paying for treatment, please contact the patient service representative for assistance: (858) 822-6177.
Contact
  • Medical Group Billing Office: (619) 543-3000
  • Medical Center Billing Office: (800) 873-9057

    Please Note: The above contact numbers will only be able to help you with questions regarding your bill and statements. Please contact your insurance company directly for insurance coverage, verification, and copayment information.

Hours of Operation

Monday – Friday, 8:00 am - 4:30 pm

 

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