How can you address issues?

UCSD Health Sciences is involved in diverse activities, has many components and has relationships with many different outside organizations. Each facet of UCSD Health Sciences involves different and ever-changing laws, rules and regulations governing our services and business relationships. How can an individual be aware of all of these complexities? You should focus on those areas that affect you directly. You should rely on the people you work with and report to. You should ask questions.

If you are in doubt, ask. Keep asking. Is this legal? Is it in keeping with UCSD policies and procedures? With our mission and values? Would you want to read about this in the newspaper? Would you want this done to you? IF IT IS WRONG, DON’T DO IT.

Follow your normal reporting process. Ask your supervisor, manager or team leader. It’s better to raise a question, than to do something improper. IT IS UCSD POLICY TO ENSURE THAT NO PERSONNEL ARE PENALIZED FOR RAISING AN ISSUE OR CONCERN. If you are not comfortable talking with your supervisor or not satisfied with the answer, go to the next higher level. If that does not work, seek out another UCSD resource: Personnel, Risk Management, Audit Management Advisory Services, the UCSD Compliance Officer or Compliance Manager. Names and phone numbers of resources are listed here.

UCSD HEALTH SCIENCES COMPLIANCE OFFICIALS AND PHONE NUMBERS

Name	Title	Telephone
Lee Giddings, M.D.	Corporate Compliance & Privacy Officer; UCSD Health Sciences and Medical Director, Clinical Resource Management , UCSD Medical Center	(619) 471-9028
Kathleen Naughton	Director, UCSD Health Sciences Corporate Compliance/Privacy Program	(619) 471-9152
David Brenner, M.D.	Vice Chancellor. UCSD Health Sciences and Dean, School of Medicine	(858) 534-1501
Thomas McAfee, M.D.	Healthcare, Physician-In-Chief	(619) 543-5338
David Sakai	Chief Financial Officer, UCSD Health Sciences (CFO)	(619) 543-6610
Richard Leikweg	Chief Executive Officer, UCSD Medical Center	(619) 543-6802
Robert Hogan	Chief Financial Officer, UCSD Medical Center	(619) 543-6060
Scott Hofferber	Chief Operating Officer, UCSD Medical Group (COO)	(619) 543-7985
Tia Goodrich	Director of Business Services, UCSD Medical Group	(619) 543-1835
Paul Craig, R.N., J.D.	Director, Patient Safety Clinical Quality and Risk Management, UCSD Healthcare	(619) 543-6630
Ann Rearden, M.D.	Alternate, Chief Compliance Officer, UCSD Medical Center Clinical Laboratory Services	(858) 534-0978
Ann Skinner	Director, Human Resources Operations, UCSD Healthcare	(619) 220-5089
Michelle Rubin, Ph.D.	Director, Administrative Services, UCSD Healthcare	(619) 543-5223
Stephanie Burke	Director, Audit & Management Advisory Services, UCSD	(858) 534-3617
Valerie Mcfarland	Interim Director, Conflict of Interest Office	(858) 534-7321
Michael Caligiuri	Director, Clinical Research Protections Prog. (CRESP)	(858) 455-5050
Coding Help Line		(858) 534-3344 or (619) 471-9150

UNIVERSITY OF CALIFORNIA (UC) - OFFICE OF THE PRESIDENT

William Gurtner	University of California Vice President, Clinical Services Department	(510) 987-9071
Rory Jafee, M.D.	UC Executive Director, Medical Services Compliance/Privacy Officer	(510) 987-9406
Martha Chase, Esq.	University of California General Counsel	(510) 987-9800

UCSD CONFIDENTIAL MESSAGE LINE (TOLL FREE)

Should all the sources fail to resolve an issue, we have established the toll-free UCSD CONFIDENTIAL MESSAGE LINE 1-877-319-0265.

This is a service provided for us by an outside company so that you will feel free to use it without fear of retaliation. Your call can be anonymous and will not be traced. You do not have to give your name, but you will be given a number so that if you want follow-up information you can check back with the Compliance Office. The concerns or issues you report to the Message Line will be investigated by the Compliance Office and acted upon.

Do you have questions or concerns?

Ask your supervisor or someone higher in the organization.

Call the toll free Confidential Message Line

1-877-319-0265

Keep asking until you are satisfied.