When You Leave the Hospital
The staff caring for you at UC San Diego Health System will let you know when you will be discharged.
Before leaving, expect the following:
- Receive discharge instructions for your self-care and follow-up care
- Pick up your valuables from the Admissions Department
- Pick up any discharge medications needed from the pharmacy
- An escort to the main entrance of the hospital (Public transportation is available, if needed.)
Patient Satisfaction
UC San Diego Health System is dedicated to making your experience comfortable. We are committed to treating you with competence, compassion and courtesy.
If you have a question or concern about your stay, please let us know. We encourage you to express your feelings and share questions and concerns directly with the people involved in your care.
Discharge Survey
Following your discharge or outpatient visit, you may receive a survey in the mail. This survey gives you an opportunity to comment on the care and service provided by UC San Diego Health System. We are very interested in hearing your comments.
We respect your choice if you decide not to participate. Contact the Patient Experience/Service Excellence Department at 619-543-5678 if you do not want to receive a survey.
We Value Your Opinion
Patient feedback is very important. Our managers frequently visit patients to solicit their feedback and we appreciate your comments. We are continually working to improve our service. We encourage you to contact us to share compliments, comments or suggestions regarding your hospital stay.
Please include:
- Your name
- Patient's name
- Date of service
- Location of service
- Patient's medical record number or date of birth
- A phone number where you can be reached
- As much detail as possible, including people involved
Did You Receive 5-Star Service?
If a physician, nurse, or other caregiver provided excellent service and made a difference in your visit or a loved one's care, you can consider making a gift in their honor through the UCSD CARES program. Donations support UC San Diego Health Sciences research, educational, and clinical missions. When you send your acknowledgement, a special lapel pin and keepsake card will be sent to your healthcare provider as a symbol of hte recognition.