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Visiting or Contacting the NICU

You are encouraged to visit your baby almost any time of the day or night. However, only two visitors are allowed to visit the baby’s bedside at any time. If you have special requests about visitors, please discuss them with the nurse in charge. We realize what an important event this is for your entire family, and we will do everything possible to accommodate all the family members. Please understand that our primary concern is the care of your baby, so we may find it necessary to restrict or limit visits by other family members.

It is essential to do everything to protect your baby’s health while in the hospital. Please help your family and friends understand how important it is to protect the health of all the infants. If you want siblings to visit your newborn, we require documentation that their immunizations are up to date. They also cannot have a sore throat or runny nose.

Phone calls

Our NICU nurses and physicians welcome telephone calls from parents. We are always happy to provide information about the care and condition of your baby. Please feel free to call us at the following numbers:

  • From most areas of San Diego: 619-543-6560
  • From Oceanside and inland areas including Escondido: 855-827-3633
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