COVID-19 updates, including vaccine information, for our patients and visitors Learn More


COVID-19 FAQs for Blood / Bone Marrow Transplant and Cellular Therapy Patients

We know that our patients undergoing blood and marrow transplants (also called stem cell transplants) or undergoing cellular therapy (such as CAR T-Cell therapy) — and their caregivers and families — have questions related to care during this time. Our hospitals and clinics have strict infection-prevention protocols and systems in place to keep patients, visitors and health care workers safe.

For everyone's sake, we are taking extra safety precautions in our clinics and hospitals, including more frequent cleaning, screening at entrances, and social distancing in our registration and waiting areas.

Have COVID-like Symptoms? Call Before Your Appointment

If you have COVID-19 symptoms before an upcoming appointment or if you fear that you have been exposed to the novel coronavirus that causes COVID-19, please call your provider's office or our nurse phone line — 800-926-8273 — to discuss your symptoms before coming to your scheduled appointment. Symptoms include fever, new cough, new shortness of breath or recent loss of taste or smell. For a complete and updated list, visit the federal COVID-19 symptoms page.

Video Visits

Our physicians and care teams will also review our schedules and contact patients whose visits may be appropriate to convert to MyUCSDChart video visits. We will make every effort to ensure this is a smooth and easy experience for you.

Visitor Restrictions for Clinic Appointments, Infusion and Radiation Treatments

For those coming to appointments — from evaluation before transplant/cellular therapy to follow-up after transplant/cellular therapy — be aware that we are currently following a strict no-visitor policy with very limited exceptions. This policy also covers clinic visits, infusion center visits and treatments, and radiation visits and treatments. We encourage caregivers and family members to participate by phone or video, with the provider's consent, during your patient's appointment. For more information, see our regularly updated visitor restrictions page.


FAQs for Blood and Marrow Transplant and Cellular Therapy Patients

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Who is at higher risk of getting very sick from COVID-19?

What does it mean to be immunocompromised?

As a patient undergoing a stem cell/bone marrow transplant or cellular therapy, how much higher is my risk of severe illness from COVID-19?

What precautions should be taken by people at higher risk of serious illness with COVID-19?

Should I delay my treatment, surgery or radiation therapy?

I am having an allogeneic stem cell/bone marrow transplant. Could I get COVID-19 from my donor?

Should I continue to take my immunosuppressive medications?

How do I get my prescriptions?

Will my clinical trial be canceled?

Is it OK to use valet parking, ride-sharing services and rental cars?

Should I wear a mask?

Is Moores Cancer Center still offering support groups and classes?

What precautions should my caregiver follow?

See all COVID-19 FAQs and frequently updated information about UC San Diego Health care and services.