We know that our patients undergoing blood and marrow transplants (also called stem cell transplants) or undergoing cellular therapy (such as CAR T-Cell therapy) — and their caregivers and families — have questions related to care during this time. Our hospitals and clinics have strict infection-prevention protocols and systems in place to keep patients, visitors and health care workers safe.
For everyone's sake, we are taking
extra safety precautions in our clinics and hospitals, including more frequent cleaning, screening at entrances, and social distancing in our registration and waiting areas.
Have COVID-like Symptoms? Call Before Your Appointment
If you have COVID-19 symptoms before an upcoming appointment or if you fear that you have been exposed to the novel coronavirus that causes COVID-19, please call your provider's office or our nurse phone line —
800-926-8273 — to discuss your symptoms before coming to your scheduled appointment. Symptoms include fever, new cough, new shortness of breath or recent loss of taste or smell. For a complete and updated list, visit the federal COVID-19 symptoms page.
Our physicians and care teams will also review our schedules and contact patients whose visits may be appropriate to convert to
MyUCSDChart video visits. We will make every effort to ensure this is a smooth and easy experience for you.
Visitor Restrictions for Clinic Appointments, Infusion and Radiation Treatments
For those coming to appointments — from evaluation before transplant/cellular therapy to follow-up after transplant/cellular therapy — be aware that we are currently following a strict no-visitor policy with very limited exceptions. This policy also covers clinic visits, infusion center visits and treatments, and radiation visits and treatments. We encourage caregivers and family members to participate by phone or video, with the provider's consent, during your patient's appointment. For more information, see our
regularly updated visitor restrictions page.
FAQs for Blood and Marrow Transplant and Cellular Therapy Patients
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all COVID-19 FAQs
frequently updated information about UC San Diego Health care and services