Why do we need your medical record number?

UC San Diego Health carefully tracks all compliments and complaints, which enables us to continuously take action to improve our service. To enter your comment into our tracking database, we must include your medical record number. If you cannot or prefer not to provide it, we still do our best to respond to your feedback, but we will not be able to enter it into our database, and we may have difficulty identifying the staff members you encountered during stay.