Financial Assistance

We know that the financial aspects of health care treatment can be challenging and stressful. We will work with all eligible patients to help them receive medically necessary care at UC San Diego Health.

Depending on your household income and family size, you may qualify for financial assistance. The discount percentage is determined by a sliding scale. Those with a family income at or below 200 percent of federal poverty guidelines (FPG) generally qualify for a 100 percent discount. Those with a family income of 200 percent to 400 percent of federal poverty guidelines generally qualify for a partial discount.

Financial assistance is available to those with or without healthcare insurance.

How to Apply

  • Fill out the financial assistance application, including any required documents (such tax returns, earning statements, current government benefits). To receive an application, call 619-543-3689 or use these links:
    Financial Assistance Application - English
    Financial Assistance Application - Spanish
  • Return applications and documents to:
      UC San Diego Health, Financial Assistance Team
      6200 Greenwich Drive, Suite 100
      San Diego, CA 92122
  • For questions about financial assistance, call 619-543-3689, 9 a.m. – 4:30 p.m. Monday – Friday.

Discounts for Self-Pay Patients

For self-pay patients who do not qualify for financial assistance, we offer a discount equal to 45 percent of the estimated gross charges for many qualifying services. For more information, call 855-827-3633.

Payment Plans

For patients with high-cost medical plans who do not qualify for financial assistance, we can offer reasonable payment plans. For more information, call 855-827-3633.

Plain Language Summary

Download or print the summary in English or Spanish, read it online below:

Overview

UC San Diego Health strives to provide quality patient care and high standards for the communities we serve. This policy demonstrates UC San Diego Health’s commitment to our mission and vision by helping to meet the needs of the low income, uninsured patients and the underinsured patients in our community.

UC San Diego Health Financial Assistance Program (Charity Care)

The Financial Assistance Program, also known as Charity Care, offers emergency and other medically necessary services at low or no cost to the patient. A discount rate is applied automatically at the time of billing to uninsured individuals.

Determination of Eligibility for the Financial Assistance Program is made based on review of a completed Financial Screening Form and supporting documents, including proof of income, assets, and liabilities. Generally patients with family income at or below 200% of the Federal Poverty Level will be eligible for a discount of 100%. Patients with family income between 201% and 400% of the Federal Poverty Level may be eligible for a partial discount based on income level. If you receive financial assistance under our Policy, you will not be charged more for emergency or other medically necessary care than the amount we generally bill patients having Medicare coverage.

How to Obtain Copies of our Financial Assistance Program Policy (Charity Care)

You may obtain a copy of our Financial Assistance Policy and Application:

  • On the UC San Diego Health website at health.ucsd.edu/financial-assistance.
  • In our Emergency Department, Financial Assistance Offices, any UC San Diego Health location where patient registration occurs and in our Customer Service Office.

How to Obtain Information and Assistance Regarding Our Financial Assistance Program

For information regarding our Financial Assistance Program, please visit our website, health.ucsd.edu/financial-assistance, or contact our Financial Assistance Office at 619-543-3689 or our Customer Service Office at 855-827-3633, Monday—Friday, 8 a.m. – 4:30 p.m.

What Languages are the Financial Assistance and Plain Language Summary Available In?

The Financial Assistance Policy, Financial Screening Form and Plain Language Summary are available in English and Spanish.

Providers Who Do Not Participate in Financial Assistance

Certain UC San Diego Health physicians, such as those not contracted with the UC San Diego Medical Group rendering health care services at UC San Diego Health, do not participate with UC San Diego Health's Financial Assistance Program.