COVID-19 update: If you have been impacted by COVID-19, our customer service team is here to help. Call us at 855-827-3633 between 9 a.m. and 6 p.m. weekdays, email us at
firstname.lastname@example.org or ask a billing question on
MyUCSDChart. We'll let you know what options are available.
Update for Molina Healthcare patients: The contract between UC San Diego Health and Molina Healthcare will terminate on June 30, 2020. We recognize the impact for patients and would like to provide additional information for patients who are currently members of Molina Healthcare through a Medi-Cal plan, a Medi-Connect plan (eligible for both Medicare and Medi-Cal), or a Covered California (state marketplace) plan.
There are alternative options that may allow you to continue to receive care at UC San Diego Health or with our affiliates. Please call UC San Diego Health at our dedicated call center, 619-543-7780, for assistance.
If you are currently receiving specialty care at UC San Diego Health, you may qualify for continuity of care through Molina. These requests are managed by Molina and, if approved, allow you to continue seeing your UC San Diego Health specialty physician(s) for a predetermined amount of time. To apply, download the Continuity of Care form, fill it out with your physician, and submit it to Molina.
If you do not take action during the time period when you are eligible to switch your health plan, Molina Healthcare may automatically assign you to a new primary care physician outside of UC San Diego Health.
Please note: this termination only affects those patients with Molina as their primary coverage. If you have Molina as your secondary coverage, you do not need to take any action.
Need additional help? Call us at 855-827-3633, Monday through Friday from 9 a.m. to 6 p.m.
Note about your privacy: In April 2003, a federal act called the Health Insurance Portability & Accountability Act (HIPAA) went into effect that protects patient information. The hospital cannot release ANY information concerning your medical record, including financial information, to anyone but you, a legal guardian for patients under 18 years of age, and/or a conservator without written permission unless specifically permitted by law.