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Express Care Video Visits

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You can now be seen for minor health concerns without leaving home.

Express Care video visits with one of UC San Diego Health's board-certified nurse practitioners take place on your smartphone or tablet via the MyUCSDChart patient portal or the MyUCSDHealth app.

How to Schedule an Express Care Video Visit

Express Care video visits are available 7 days a week between 8 a.m. and 7 p.m. (Closed: 12–1 p.m. for lunch, and on UC San Diego holidays)

You can schedule by phone or online for appointments in the next 24 hours:

  • By phone: Call 800-926-8273
  • Online: Log in to MyUCSDChart, go to the Visits menu, click "Schedule an Appointment" and then select "Express Care Video Visit."

Ages and Conditions Treated

Video visits are available for patients 18 years and older who are experiencing symptoms of these conditions:

  • Seasonal allergies
  • Cold/flu
  • Cough
  • Constipation
  • Diarrhea
  • Fever
  • Insect bites/stings
  • Minor burns
  • Sexually transmitted disease (STD) counseling
  • Painful urination
  • Red eye
  • Sinus problems
  • Sore throat
  • Wound check

Interpreters are available to join video visits. This does not need to be arranged in advance. Patients can simply ask their provider to invite an interpreter to join the call.

Payment

We accept insurance or cash pay for Express Care video visits. The cash price is $49.

Tips on Video Visits

See Video Visits for more information about virtual appointments, including FAQs, how to download the app and other helpful tips.

About Express Care

Express Care is a same-day or next-day option for common health care needs. Our Express Care clinics are located in Encinitas, Eastlake and downtown San Diego. If you would rather be seen in person or if you need an Express Care visit for a child, see Express Care wait times and save your spot online.

 

Holiday Closures for Express Care Video Visits

Express Care video visits are not available on the following holidays. If a major holiday falls on Saturday or Sunday, it's typically observed on the closest weekday.

  • New Year's Day
  • Martin Luther King Jr. Day (third Monday in January)
  • Presidents' Day (third Monday in February)
  • César Chávez Day (last Friday in March)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (first Monday in September)
  • Veterans Day (November 11)
  • Thanksgiving (fourth Thursday in November)
  • Friday after Thanksgiving
  • Christmas Eve(December 24)
  • Christmas Day (December 25)
  • New Year's Eve (December 31)