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Patient and Family Advisory Council

Patient family advisory Header

Partners in Care

The Patient & Family Advisory Council (PFAC) is your advocate. We are a group of patients, caregivers, providers, and staff who are committed to ensuring that patient and family perspectives are heard at Moores Cancer Center. In partnership with Moores Cancer Center leadership, we examine and incorporate patient and family feedback to improve services and care.

Your voice matters.
Your views help us improve the patient and family experience
at Moores Cancer Center.

Medal of Excellence Nominations

Has a member of the Moores Cancer Center staff helped you in an extraordinary way? The Medal of Excellence rewards extra-special efforts made by non-physician staff. PFAC awards it annually at the Celebrate the Care event.

To nominate someone, complete the nomination form and submit it in one of these ways:

  • Email to
  • At a check-in desk at your next visit
  • Mail to:
    Moores Cancer Center, MC 0658
    Attn: Patient and Family Advisory Council
    3855 Health Sciences Drive
    La Jolla, CA 92093

Vision, Mission, and Purpose

Our vision: Compassionate patient and family-centered care is an integral part of personalized medicine

Our mission: To humanize the cancer experience by ensuring patient and family perspectives are heard and integrated

Our purpose:

  • Improve the patient experience by focusing on how we can provide excellence in patient care, help patients navigate through their cancer care, and increase awareness of our services throughout the community
  • Provide Cancer Center leadership with the perspectives of patients, families, community members, volunteers, and employees
  • Participate in cancer education programs and quality improvement projects
  • Recognize staff, faculty, and volunteers

For more information, read our bylaws. If you are interested in becoming a member, download an application.

PFAC members
Members of the Patient and Family Advisory Council.

Contact Us

To share an experience or concern, please email or call 619-543-5678.

Get Involved

To apply or learn more about becoming a member of the Patient & Family Advisory Council, download an application or call 858-822-5381.

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