Help Paying Your Bill: Financial Assistance and Payment Plans

We know that the financial aspects of health care treatment can be challenging and stressful.

We will work with all eligible patients to help them receive medically necessary care at UC San Diego Health.

Financial assistance is available to those with or without health care insurance.

Eligibility Criteria

Depending on your household income and family size, you may qualify for financial assistance.

  • Patients without insurance and with a family income at or below 400 percent of federal poverty guidelines (FPG) generally qualify for a 100 percent discount.
  • Patients who have insurance coverage and high medical costs and who are at or below 400 percent of the FPG may also qualify if they meet one of these criteria:
    • Annual out-of-pocket costs incurred by the patient at the hospital (UC San Diego Health) exceed the lesser of 10% of the patient’s current family income or family income in the prior twelve (12) months.
    • Annual out-of-pocket expenses at UC San Diego Health and elsewhere exceed the lesser of 10% of the patient’s current family income or family income in the prior twelve (12) months and a third-party payer (such as an insurance company) has paid an amount equal to or more than the maximum governmental program payment. Patients must provide documentation of all medical expenses incurred elsewhere.

Family Size Charity Assistance Income Level for 2024 (400% of FPG)
1 ​$60,240
2 ​$81,760
3 $103,280
4 $124,800
5 $146,320
6 $167,840
7 $189,360
8 $210,880
More than 8 Add $21,520 for each additional person (400% of $5,380)

How to Apply

  • Fill out the financial assistance application, including any required documents (such as tax returns, earning statements, current government benefits). To receive an application, call 855-827-3633 or use these links:
    Financial Assistance Application - English
    Financial Assistance Application - Spanish
  • Complete all required documents, including:
    • Copy of individual tax return (1040) for current tax year
    • Copy of two most recent pay stubs
    • Copy of three most recent bank statements (checking and/or savings)
  • Return applications and documents to:
    • UC San Diego Health, Financial Assistance Team
    • 6200 Greenwich Drive, Suite 100
    • San Diego, CA 92122
    • Fax: 619-471-0403
    • Email:
  • For questions about financial assistance, call 855-827-3633, 9 a.m. – 4:30 p.m. Monday – Friday.

Discounts for Self-Pay Patients

Self-pay patients who do not qualify for financial assistance will automatically receive a discount equal to 45 percent of the estimated gross charges for many qualifying services.

Payment Plans

For patients with high-cost medical plans who do not qualify for financial assistance, we can offer reasonable payment plans. For more information, call 855-827-3633.

Hospital Bill Complaint Program

The Hospital Bill Complaint Program is a state program that reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to Hospital Bill Complaint Program for more information and to file a complaint. 

Financial Assistance Documents