Frequently Asked Questions about Billing and Insurance

Have additional questions? Our customer service team is here to help. Call us at 855-827-3633, Monday through Friday from 9 a.m. to 6 p.m., email us at or ask a billing question on MyUCSDChart.

Paperless Billing

Facility Fees for Outpatient Medical Bills

General Billing Questions

Insurance Coverage

Financial Assistance

Note about your privacy: In April 2003, a federal act called the Health Insurance Portability & Accountability Act (HIPAA) went into effect that protects patient information. The hospital cannot release ANY information concerning your medical record, including financial information, to anyone but you, a legal guardian for patients under 18 years of age, and/or a conservator without written permission unless specifically permitted by law.