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Medical Records

Benefits of Using MyUCSDChart

UC San Diego’s online patient portal allows you to:

  • Request records
  • Schedule appointments
  • Communicate with care providers
  • Renew your prescriptions

Log in or sign up for MyUCSDChart

Learn more about MyChart 

You can request and receive your medical records online or on paper.

Online Medical Records through MyUCSDChart

Most medical records are available online at no charge through our patient portal. We recommend requesting records online to receive them easily and quickly.

  • Go to MyUCSDChart and log in. If you do not have a MyChart account or an activation code, call 619-543-5220 during business hours for assistance.
  • Choose Health > Medical Records
  • Choose Medical Record Request and follow the prompts
  • Your records will be delivered to your MyChart account, usually within three business days. Some records that require a provider’s approval for release may take longer.

Paper Copies of Medical Records

You can submit a paper request in person, by mail or by fax.

  1. Download and print an Authorization for Release of Health Information form.
  2. Complete, sign and date the form. In order to verify your identification, you are required to include a legible copy of a valid photo identification (driver’s license, military ID or state ID).
  3. Submit the form. See office locations and mailing address.

Please allow reasonable time to process your request. The legal maximum time to fulfill a request in California is 15 days, although we strive to process requests sooner. We will contact you if your request will be delayed or if we cannot fulfill your request.

Fax Requests from Other Providers

For immediate continuity of care requests, you or your health care provider can request that records are sent directly to their office. Use the form above, or your provider’s office can fax a written request on business letterhead to 619-543-7128. They should include the patient's name, date of birth, and date of visit or information requested. Please write "STAT" at the top of the request.

Fees for Paper Copies

There is no charge for

  • Records delivered electronically through MyChart
  • Paper records that are sent directly to another health care provider

For paper records that are released directly to a patient or an authorized family member, the first 20 pages are free and additional pages are 25 cents each.

Important Information About Requesting Medical Records

To ensure your request is fulfilled quickly, please be aware of these things when sending in an authorization form:

  • Requests will cover records related to care at all UC San Diego Health locations, except Gifford Clinic, pediatric clinics, occupational medicine clinics, and Shiley Eye Institute. Please contact those clinics directly..
  • Authorizations MUST contain the following information to be valid. If any of these items are missing from the form or if the form is not signed and dated, your request will be returned.
    • Patient information:
      • Patient’s full name (list any other names the patient may have had)
      • Date of birth
      • Medical record number (if available)
    • To whom the records will be released (name and full address)
    • Purpose for which the information may be disclosed (i.e., personal use, continuity of care, legal matter, insurance)
    • The health information being requested (i.e., hospital stay, clinic visit, etc.)
    •  Initial acknowledging release of sensitive information (information related to drug and alcohol abuse treatment, mental health/psychiatry treatment records, HIV test results, or genetic test results will NOT be released without an initial)
  • Authorizations signed by a representative must be verified by including a copy of one of the following documents:
  • Requests for medical records of deceased patients require a copy of the death certificate or evidence of next of kin or executorship of the estate.
  • Records can be released to anyone whom the patient authorizes (in writing) to receive them. If the authorization's expiration date is not noted, the authorization will be valid for one year.

Requests for Radiology Records / X-Ray Images

As of Aug. 28, 2018, all imaging results — including computed tomography (CT), magnetic resonance imaging (MRI), ultrasound, and others — are released to patients' MyUCSDChart account automatically. Normal results are released four days after the result is available, and abnormal results are released seven days after the result is available.

For previous imaging records, or if you do not have a MyUCSDChart account, please use the authorization forms above, or contact Radiology/Imaging Services at 619-543-6586. Radiology may be able to release images by email or answer questions about release of X-rays and other images.

Mailing Address and Fax Number

UC San Diego Health
Attn: Health Information Management
200 West Arbor Drive, #8825
San Diego, CA 92103

Fax: 619-543-7128

Walk-In Locations

To submit in person, our Medical Records office locations are:

  • UC San Diego Medical Center – Hillcrest
    Suite 115, 1st floor next to Cashier's Office
    200 W. Arbor Drive
    San Diego, CA 92103
    Monday – Friday, 8:30 a.m. – 5 p.m.
    *Walk-in service available 
  • Perlman Medical Offices – La Jolla
    1st floor
    9350 Campus Point Drive
    La Jolla, CA 92037
    Monday – Friday, 8 a.m. – 4:30 p.m.
    *Walk-in service available 
  • UC San Diego Health Business Office
    6200 Greenwich Drive
    San Diego, CA
    Monday – Friday, 8:30 a.m. – 4:30 p.m.
    * Walk-in service available. Free guest parking spaces are available. 

Medical Records staff will be able to assist you in completing forms if needed. If you submit a request in person, please be prepared to show photo identification.

Requests for Birth Certificates or Death Certificates

Please contact the County of San Diego or see County Clerk website.

Sharing Your Information with Other Providers

Learn about Health Information Exchanges and sharing your health information with outside providers.

Other Requests Related to Your Health Record

For any of the following requests, please see our Privacy Practices page for complete instructions:

  • Requests to amend or add an addendum to your health record
  • Request to receive a list of disclosures we have made of your health record
  • Request for confidential communications about your health information
  • Requests to restrict or limit the health insurance information we disclose

Contact Us

Do you still have questions? We are here to help, Monday to Friday from 8 a.m. to 5 p.m. We are closed holidays and weekends. Call 619-543-6704 and select option 5.

Contact Us

  • Medical Records: 619-543-6704

Medical Records Office Locations

  • UC San Diego Medical Center – Hillcrest Suite 115 (1st floor next to Cashier's Office)
    200 W. Arbor Drive
    San Diego, CA 92103
    Monday – Friday, 8:30 a.m. – 5 p.m.
    *Walk-in service available 
  • Perlman Medical Offices – La Jolla
    1st floor
    9350 Campus Point Drive
    La Jolla, CA 92037
    Monday – Friday, 8 a.m. – 4:30 p.m.
    *Walk-in service available 
  • UC San Diego Health Business Office
    6200 Greenwich Drive
    San Diego, CA
    Monday – Friday, 8:30 a.m. – 4:30 p.m.
    * Walk-in service available. Free guest parking spaces are available.