Medical Records

View Your Medical Information Online

You can request records and view much of your personal health information, including test results and imaging results, online in your MyUCSDChart account. (Some records are stored in paper format only and not available online.)

Log in to MyUCSDChart

What is MyUCSDChart? 

Requests for medical records can be made online through MyUCSDChart or in writing. 

Online Requests for Medical Records

  • Go to MyUCSDChart and log in
  • Choose Medical Records
  • Choose Request Records and follow the prompts
  • Your request will be sent to Medical Records staff. If you requested electronic delivery, you will receive a message through MyChart. If you requested paper delivery, your results will be delivered through U.S. mail. If any part of the records requested are not available in the method you requested (some records are not stored electronically, for example), you will receive a message through MyChart.

In-Person or Mailed Requests for Medical Records

You can submit a paper request in person or by mail. In most cases, in-person requests can be fulfilled during that visit.

Pick up an Authorization to Release Protected Health Information form at one of our offices or print out and complete at home:

To submit in person, our Medical Records office locations are:

  • UC San Diego Medical Center – Hillcrest
    Suite 115, 1st floor next to Cashier's Office
    200 W. Arbor Drive
    San Diego, CA 92103
    Monday – Friday, 8:30 a.m. – 5 p.m.
    *Walk-in service available 
  • UC San Diego Health Business Office
    6200 Greenwich Drive
    San Diego, CA
    Monday – Friday, 8:30 a.m. – 4:30 p.m.
    * Walk-in service available. Free guest parking spaces are available. 

Medical Records staff will be able to assist you in completing forms if needed. If you submit a request in person, please be prepared to show photo identification.

To submit by mail, mail the completed form to:

UC San Diego Medical Center
Health Information Services MC8825
200 West Arbor Drive
San Diego, CA 92103

Please read the information below in the "Important Information About Requesting Medical Records" section and ensure that all sections of the authorization are completed.

Please allow reasonable time to process your request. The legal maximum to fulfill requests is 15 days, but we strive to process requests sooner than that. We will contact you if we experience delays or are unable to fulfill your request.

Requests for Radiology Records / X-Ray Images

As of Aug. 28, 2018, all imaging results — including computed tomography (CT), magnetic resonance imaging (MRI), ultrasound, and others — are released to patients' MyUCSDChart account automatically. Normal results are released four days after the result is available, and abnormal results are released seven days after the result is available.

For previous imaging records, or if you do not have a MyUCSDChart account, please use the authorization forms above, or contact Radiology/Imaging Services at 619-543-6586. Radiology may be able to release images by email or answer questions about release of X-rays and other images.

Important Information About Requesting Medical Records

  • Requests will cover records related to care at all UC San Diego Health locations, including hospitals and clinics. You do not need to submit separate forms for separate locations.
  • Authorizations MUST contain the following information to be valid. If any of these items are missing from the form or if the form is not signed and dated, your request will be returned.
    • Patient information:
      • Patient’s full name (list any other names the patient may have had)
      • Date of birth
      • Medical record number (if available)
    • To whom the records will be released (name and full address)
    • Purpose for which the information may be disclosed (i.e., personal use, continuity of care, legal matter)
    • The health information being requested (i.e., type of report/information and dates of service, etc.)
    • Patient's signature or legal representative's signature
  • Authorizations signed by a representative must be verified by including a copy of one of the following documents:
  • Requests for medical records of deceased patients require a copy of the death certificate or evidence of next of kin or executorship of the estate.
  • Records can be released to anyone whom the patient authorizes (in writing) to receive them. If the authorization's expiration date is not noted, the authorization will be valid for one year.

Fees for Records

Medical records requests for personal or legal use are subject to a fee. There may be a nominal fee for the copying and processing of records for your personal use.

Requests for Continuing Medical Care

  • Records related to medical emergencies are faxed free of charge directly to a physician or medical facility.
  • Continuing care requests are also free of charge and will be mailed directly to your clinic or physicians so they can be reviewed prior to your appointment. (Please indicate the date of your appointment on the authorization form.)
  • Pertinent information such as radiology/imaging, history and physical, consultations, operative reports, and discharge summaries are routinely provided to the primary care physician for continuing care.

Requests for Birth Certificates or Death Certificates

Please contact the County of San Diego or see County Clerk website.

Sharing Your Information with Other Providers

Learn about Health Information Exchanges and sharing your health information with outside providers.

Contact Us

  • Medical Records: 619-543-6704

Medical Records Office Locations

  • UC San Diego Medical Center – Hillcrest Suite 115 (1st floor next to Cashier's Office)
    200 W. Arbor Drive
    San Diego, CA 92103
    Monday – Friday, 8:30 a.m. – 5 p.m.
    *Walk-in service available 
  • UC San Diego Health Business Office
    6200 Greenwich Drive
    San Diego, CA
    Monday – Friday, 8:30 a.m. – 4:30 p.m.
    * Walk-in service available. Free guest parking spaces are available.