Important Information for Patients with Blue Shield of California Insurance Plans
UC Health, which includes UC San Diego Health, is continuing negotiations for a new agreement to keep our health care facilities and professionals "in network" with Blue Shield of California health plans and preserve access to care for millions of Californians.
If a new agreement is not reached, UC Health’s facilities and professionals will be out of network for Blue Shield of California members starting on July 10, 2025. This change would affect Blue Shield of California members across plan types, including:
- California Public Employees’ Retirement System plans
- Plans offered by employers
- Plans from the Covered California marketplace
- Medicare Advantage plans administered by Blue Shield of California
What Happens Next?
Nothing is changing just yet. You can still see your doctor and receive care at UC San Diego Health up to and including July 9, 2025, without any changes. You are important to us, and we look forward to remaining your health care provider.
If UC Health’s locations and providers are excluded from Blue Shield of California’s network, patients with Blue Shield of California health plans could face significantly higher out-of-pocket expenses – or even find that Blue Shield of California will no longer cover their health care costs through UC San Diego Health at all.
What Are We Doing?
We continue to do our part to negotiate with Blue Shield of California in hopes of reaching a new, fair agreement to preserve your access to UC care without interruptions or added costs.
What Can You Do?
If you have questions or concerns about this potential change, we encourage you to call Blue Shield of California’s member services phone number found on your insurance card.
Continuity of Care Process
Some Blue Shield of California members who have been receiving care from a UC San Diego Health provider may have a right to keep their provider for a designated time period under "Continuity of Care."
UC San Diego Health teams are ready to help you complete Blue Shield of California’s Continuity of Care form and support you through the process if you decide to ask Blue Shield of California to allow you to continue your care with us. Complete this form to begin the continuity of care process.
Questions?
We have a set of common questions and answers to help you get the information you need. If you have a question that’s not answered, please reach out to UC San Diego Health at 800-926-8273 – press #7 or say "Blue Shield" to speak to a team member. As a valued patient, we want to help you understand what is happening.