Important Update for Patients with Cigna Healthcare Insurance Plans

UC Health, which includes UC San Diego Health, is continuing negotiations for a new agreement to keep our health care facilities and professionals "in network" with Cigna Healthcare insurance plans and preserve access to care for our patients.

If a new agreement is not reached, UC Health's facilities and professionals will be out-of-network with Cigna Healthcare's insurance plans starting on July 1, 2026. This change would affect Cigna Healthcare members across plan types, including:

  • Commercial HMO
  • Commercial PPO
  • Plans offered by employers
  • LifeSource (Cigna's transplant network)
  • Evernorth (Cigna's behavioral health network)

What Happens Next?

Nothing is changing just yet. You can still see your doctor and receive care at UC San Diego Health until July 1, 2026, without any changes. You are important to us, and we look forward to remaining your health care provider.

If UC Health's locations and providers are excluded from Cigna Health's network, patients with Cigna health plans could face significantly higher out-of-pocket expenses — or even find that Cigna will no longer cover their health care costs through UC San Diego Health at all.

What Are We Doing?

We continue to do our part to negotiate with Cigna Healthcare in hopes of reaching a new, fair agreement to preserve your access to UC care without interruptions or added costs.

What Can You Do?

If you have questions or concerns about this potential change, we encourage you to call Cigna Healthcare's member services phone number found on your insurance card. We hope you will join us in asking Cigna Healthcare to find a way to help us to keep pace with rising costs of fairly compensating our physicians, nurses, and health care teams and maintaining our facilities.

Common Questions

We have a set of common questions and answers below to help you get the information you need. If you have a question that is not answered, please reach out to UC San Diego Health at 800-926-8273 to speak to a team member. As a valued patient, we want to help you understand what is happening.

What Is Happening Between Cigna Healthcare and UC Health?

UC Health, which includes UC San Diego Health, is continuing negotiations for a new agreement to keep our health care facilities and professionals "in network" with Cigna Healthcare insurance plans and preserve access to care for our patients.

If a new agreement is not reached by July 1, 2026, UC Health's facilities and professionals will no longer be "in network" with Cigna Healthcare insurance plans. For now, nothing is changing and Cigna members may continue to access care at UC Health as we continue to try to reach a fair agreement to preserve Cigna Healthcare members' access to care at UC Health.

Which Cigna Healthcare Insurance Plans Are Affected by the Negotiations?

If a new agreement is not in place by July 1, 2026, this change would affect Cigna Healthcare members across plan types, including:

  • Commercial HMO
  • Commercial PPO
  • Plans offered by employers
  • LifeSource (Cigna's transplant network)
  • Evernorth (Cigna's behavioral health network)

Which UC Health Professionals and Facilities Are Impacted?

All UC Health hospitals, facilities, and health care professionals rely on this agreement with Cigna Healthcare to remain in network for you.

Have Additional Questions?

Because you are a valued patient, we want to help you understand what is happening with our Cigna Healthcare agreement. Should you have any questions or concerns, please reach out to UC San Diego Health at 800-926-8273 to speak to a team member.