Your Hospital Stay

Nurse at patient's bedside

At UC San Diego Health, your health and comfort during your hospital stay are our top priorities. Our physicians and staff are here to make sure you receive the best care and your personal needs are met.

   Information you may need while you are in the hospital:

Valuables and Personal Items

Valuables, such as jewelry and costly clothing, should not be brought to the hospital. Money and credit cards should only be brought to the hospital if you have a payment to make at the time of service. If you are having surgery, it is best to have a family member or friend hold your personal items, including watches, dentures, glasses and wigs. If you want these items locked in the hospital safe, please ask your nurse.

Lost and Found

Lost and found items are turned in to the Security Services Office. To contact the Security Services Office at UC San Diego Medical Center, please call 619-543-3762. At Jacobs Medical Center and Sulpizio Cardiovascular Center, call 858-657-6420.

Mail and Flower Deliveries

Mail is delivered to patients Monday through Friday. Flowers are delivered seven days a week. It is important to have mail and flower deliveries properly addressed. Include your complete first and last name, hospital name and room number, if possible. Please note that flowers may not be allowed in some patient care units.

Entertainment and Media Resources

Books, magazines, crafts, puzzles and games are available for you to enjoy during your hospital stay. We also have DVDs that you may borrow. Volunteer Services will be happy to bring them to your room during the weekdays. Please call Volunteer Services at 619-543-6370.

Television

Television is offered to all patients free of charge. You will receive instructions for operating your TV. Please be considerate of others and keep the volume low.

Noise Issues

Maintaining a quiet environment is important to support healing. We are committed to creating as quiet an environment as possible. Please speak with your nurse if your stay is being disrupted by noise.

Pets

The Tender Loving Canine (TLC) Visitation Program offers visits from specially trained pet therapy dogs. Personal animals or pets (a service animal is not considered a pet) are not allowed, with the exception of the Pet Visitation Program in the Intensive Care Units. Please ask your nurse for more information.

Ethics Consultation Team

The Ethics Consultation Team can meet with and advise patients and families facing difficult ethical decisions, such as end-of-life care. All matters discussed will remain private. Your doctor or nurse can assist you in contacting this team.