About How to Schedule Who Can Use? Symptoms & Conditions Payment and Other Info

Express Care Video Visits

You can now get quality care for minor health concerns without leaving home.

Try the convenience of UC San Diego Health's Express Care video visits right from your computer, smartphone or tablet.

Connect virtually with an experienced board-certified nurse practitioner or physician assistant to get expert diagnosis, treatment and prescriptions for a variety of symptoms and conditions, including cough, fever, red eye and minor burns.

Video Visit Highlights

Available for patients 18 years or older
Open seven days a week
Same-day or next-day video appointments
Many insurance plans and "cash pay" accepted
No referral needed but appointment required

Schedule an Express Care Video Visit

It's easy to book a same-day or next-day appointment by phone or online.

Call 800-926-8273

Make an Appointment Online

Open 8 a.m. – 5 p.m. Daily Closed: 12–1 p.m. for lunch, and on some UC San Diego holidays. Check holiday hours.

Who Can Use Express Care Video Visits?

You get the same excellent service that you've come to expect from our walk-in Express Care clinics.

You must be 18 years or older to get virtual care via Express Care video visits.

A friend or family member can join you during the telehealth appointment, but they must be physically in the same room as you. Please let your provider know who else is present during your visit.

If you'd rather be seen in person or if you need Express Care for a child, walk in to a clinic or save your spot online.

Emergency Care

If you have a life-threatening medical emergency, call 911 or go to the nearest Emergency Department.

Our ER locations in San Diego County are open 24 hours every day.

Symptoms & Conditions We Treat Virtually

Get expert diagnosis and virtual treatment for several minor health conditions via Express Care video visits if you're experiencing the following symptoms or conditions:

Cold/flu
Cough
Constipation
Diarrhea
Fever
Insect bites/stings
Minor burns
Painful urination
Red eye
Seasonal allergies
Sexually transmitted disease (STD) counseling
Sinus problems
Sore throat
Wound check

Payment, Prescriptions and Other Info

Paying for Express Care Video Visits

We accept insurance or cash pay for Express Care video visits. The cash pay price is $49 — you can pay by credit or debit card.

Prescriptions & Video Visits

Our Express Care nurse practitioners or physician assistants can write you a prescription as needed and send it electronically to your pharmacy. However, they can't prescribe controlled substances through this telemedicine service.

Tips on Video Visits

See Video Visits for more information about video appointments, including FAQs, tips and a step-by-step guide on how to start and conduct a smooth telehealth visit.

Language Services

Interpreters are available to join video visits. You don't need arrange this in advance. Simply ask your provider to invite an interpreter to join the call.