Thank you for choosing UC San Diego Health for your medical care. We're here to help. For billing questions, you can:
855-827-3633, 9 a.m. to 6 p.m. Monday to Friday
- Email us at
firstname.lastname@example.org (include the patient's guarantor/account number, medical record number or telephone number to help us locate your account)
Frequently Asked Questions for information about facility fees, insurance, financial assistance, your billing statements and general billing issues
Have you contacted customer service? Did you feel we provided you with the best possible service? Email us at CSfeedback@health.ucsd.edu and tell us how we did.
Insurance, Financial Responsibilities and Financial Assistance
We encourage you to become familiar with your insurance benefits before you arrive for an appointment, and to understand which services require out-of-pocket payment. Most insurance companies require a co-payment and/or a yearly deductible. For questions about coverage, contact your insurance company. The contact information is usually printed on your health insurance card.
Your Billing Statement
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For each visit or hospital stay, your bill may include charges for both the hospital/facility services and the services provided by physicians and other providers. As of June 1, 2017, most patients will receive one unified billing statement that includes both hospital and professional charges, along with one customer service telephone number for all billing questions.
However, depending on the services provided, you may receive a separate bill from some providers within UC San Diego Health that have their own billing departments. These departments may include but are not limited to:
- Cancer Services at UC San Diego Health’s Vista and Encinitas locations
- Ear, Nose and Throat (Otolaryngology)
- Emergency Department
- Internal Medicine at UC San Diego Health - Vista
- Radiation Oncology
For these providers, please direct any questions to the phone number provided on the billing statement.
Make a Payment
Pay Online: Pay online at
MyUCSDChart.ucsd.edu or use the MyChart mobile app. You can pay as a guest if you don't have a MyUCSDChart account.
Pay by Phone: 855-827-3633
Pay by Mail:
UC San Diego Health
PO Box 748607
Los Angeles, CA 90074-8607