Calling or Checking the Status of a Patient
To call a patient at any UC San Diego Health hospital or check on their status, call
858-657-7000 and ask for the patient by name.
Members of the media: To check the status of a hospital patient, please refer to our
Media Guidelines, or call UC San Diego Health Communications at 858-249-0456.
Visiting a Patient
At all UC San Diego Health hospitals and clinics, we do not restrict or deny visitation privileges on the basis of race, color, national origin, religion, sex, gender, identity, sexual orientation or disability. We ensure that all visitors enjoy full and equal visitation privileges consistent with patient preferences.
Family and friends are welcome in the hospital or at clinic appointments unless their presence affects patient safety. Please check with your nurse to find out if there are any additional visitor restrictions.
Services for Visitors
Learn more about
meal services, cafés, and vending machines.
There are a variety of lodging options near both hospital locations. View more information on
lodging near UC San Diego Health.
Hospital Gift Shops
Reading materials, flowers, gifts and toiletries are all available at the gift shop located inside each hospital. These items can also be delivered to a patient's room by contacting the gift shop.
Sending a Gift to a Patient
To send a gift from outside the hospital, please put the patient's name along with the hospital's name and address on the package:
Use of Cell Phones
Patients and visitors may use cell phones in most areas of the hospital. Cell phones are not allowed in certain restricted areas with “no cell phone” signs. As a courtesy to others, please turn your cell phone ringer down low or set it to vibrate.
Picture/video and audio recording features may not be used in any area of the hospital. Note that sometimes your doctors or nurses may need to speak on their cell phones to address clinical issues. Photos of patients with family and/or care team members is permitted with verbal consent of all individuals who are part of the picture, and if it doesn’t violate the privacy of other patients or staff.
Security Services/Lost and Found
If you have questions or concerns about safety while visiting patients, day or night, or have lost or found an item, please call our Security Services Office. For the Security Services Office at UC San Diego Medical Center, call 619-543-3762; for Jacobs Medical Center and Thornton Pavilion, call 858-657-6420.
Leer esta página en español
- UC San Diego Medical Center: First-floor hallway by the Emergency Department
- La Jolla
- Jacobs Medical Center / Thornton Pavilion: The Cove cafe, first floor (walk through checkout area, and the ATM is in a room to the right)
- Moores Cancer Center: Second-floor hallway near restrooms
(read this page in Spanish).